Several Samsung and Android phone users complained of multiple apps crashing on Tuesday.
Several users of Samsung and Android phones on Tuesday reported that apps on their devices were crashing mysteriously when they attempted to open them.
The issue seemed to affect a range of apps — from email applications to games.
Google and Samsung have both acknowledged the bug and issued statements.
As per Google, the issue is due to a glitch in a system component called Android System Webview.
“We are aware of an issue with WebView causing some apps on Android to crash for some users,” Google said in a statement to The Verge. “We are currently working to fully validate the scope and a fix is in progress.”
Google also acknowledged issues with Gmail on Android on the Google Workspace status page. The tech giant recommended using the desktop interface until issues were resolved.
Meanwhile, Samsung’s official US Support Twitter account acknowledged has tweeted out a fix for the issue.
Hi! Thanks for bringing this to our attention. Please remove the Webview Update and then restart the phone. Here are the steps: Go settings > apps > tap the three dots in the top right corner > show system apps > search for Android System WebView > select Uninstall updates. ^Nina
— Samsung Support US (@SamsungSupport) March 22, 2021
Samsung suggested that users remove the Webview Update and restart their phone.
To do so, users can follow the steps below:
> Go to Settings
> Click on Apps
> Search for Android System WebView
> Tap the three dots in the top right corner
> Select Uninstall updates
> Restart phone